"The seller was slow to ship the item. She states in her auctions to allow to to 5 business days, s ... " (more)he waited 6 and when I asked her on the fourth day if it was shipped, she told me to look at the auction link for details on shipping as if I hadn't paid attention. Sellers need to be polite to their auction winners. I would say even more so when they use their GIN option in which case they are receiving maximum credits for their item. I would never tell one of my auction winners to read the link if they asked me a question. That is poor customer service. Also, the phone smelled badly of smoke when I received it."