"so sorry about this feel bad. I will let you know right away when I can print one out for you right ... " (more) away with no bidding I will just ship you one :) "
"OH my GOODNESS, I got the necklace today, thank you thank you thank you and the Unexpected Butterfl ... " (more)ies...You are truly so sweet!!! Have an Amazing Day and I look forward to doing more business!!!!"