"I was late on shipping this item out and I had all intentions on doing so but I had to internet to ... " (more)inform them. They filed a dispute and I couldn't argue against it and I still shipped the item out but never received the credits for it. I also asked them about it and never got a response."
"I really am sorry about not shipping the item. ): I've been in a bad situation lately and extre ... " (more)mely low on cash that I didn't get to ship it out. Again, I apologize."