"Glad u received it, thanks for the positive feedback, and also for being so patient when it came to ... " (more) the delay in delivery due to the holidays and snow. Great listian. Need more like u. "
"No ur item is on the way, i refunded the credits to u because of the delivery delay. I thought that ... " (more) would b the nice thing to do since u have been patient with the delivery of the item. It should b arriving to u ne day now. "