"I'm really sorry that I havn't gotten a chance to mail the items to you yet, I have been in ... " (more) the hospital with my 9 year old due to heart problems and then my husband had a seizure so I didn't ignore the auction on purpose, I do hope that we can mend this issue and again, I do appolagize to you for this."
"I do appolagize for the inconvinence, I have been in the hospital with my son due to heart problems ... " (more) and my husband had a seizure so I didn't ignore you on purpose and i really do appolagize for it. I hope we can mend this issue and again, i am so sorry about this."