"The BEST listia member and experience I have had. The original item was lost in the mail due to th ... " (more)e Hurricane so she went back and offered to refund me and make it right by sending my daughter a Hugh box of goodies which were probably over a 100 times worth more in value, but what was important is my daughter woke up and got to open her box of gifts and it was like Christmas morning!! Thank you so much!!"