"Hello Ms Teresa, thank you so much. I apologize for late response. I am a busy working mom with two ... " (more) kids. Thank you for being such a good person. God Bless You always."
Refunded the credits. I will still send you something for the inconvenience. I ... " (more) already purchased and printed the postage and shipping label anyway so I will still send you something. I will send the jade pendant."