"i am so very sorry to take so long some friends of our suffered a terrible loss, 2 of their 3 child ... " (more)ren passed in a house fire. I apologize for taking so long thank you so much for your patience"
"I had to pay 5.51 shipping for this product after it was supposed to be free shipping. The seller p ... " (more)laced a priority mail tag on a handmade envelope and my post office billed me for the delivery. The product was as described, but the shipping really detracted from this being a good deal."