"Due to my nephew committing suicide last week I have been out of pocket and unable to send out the ... " (more)items, I am getting them sent out this week but understand your aggrivation and have refunded your credit, I apologize"
"I apologize for the inconvenience, I been out of town due to family tragedy, I assure you this isn& ... " (more)#39;t a normal thing, my nephew committed suicide"
"I sincerely apologize , with the very recent suicide of my 16 year old nephew and having to miss wo ... " (more)rk to help my sis it's been hectic keeping up with everything, so very sorry"