"I apologize again for the code. It was the correct one; however, someone used it without my knowled ... " (more)ge. I have been ill so this is why the hard copy was not sent. I do request that you are refunded. "
"Again I apologize. I received an email from Listia and they stated that I could not request the ref ... " (more)und myself. So, I am glad you requested it. I apologize again. "