"POOR PACKAGING and then blaming the PO for it! Her note to me: I hate that this has happen to you b ... " (more)ut I fail to see where this is my fault as you stated your self it look like the envelope was tore by the POST OFFICE MACHINES I have sent out 8 other of these rings and every one has recived them and I am sorry to say but the last two I listed one being yours and one being another winner who recieved her two days ago where my last onces. I don't think that I should have to give you back your credits becuase the post office messing up. This is why I offer tracking numbers to people because when you have a tracking number on your package the post office keeps a closer eye on your package - because they hand scan your package. Never the less I am out the cost of the shipping and the ring and I dont think that I should be out my credits too. Sorry your item didn't come. "