"I have completed over 40,000 auctions on Listia and while I can control the fact that I give great ... " (more)customer service, unfortunately, I can't control the deliveries made by the post office. It's the holidays. Believe me, I've sold online for almost 15 years...it's only going to get worse next month"
"Thank you for understanding I should have read the rules I waited on all my auctions to end to just ... " (more) mail everything at once and again I am sorry for the inconvenience"