"Said she sent it on the 17th. She did not send it till the 25th. Dont trust her word. I finally got ... " (more) it after 2 weeks after i put in a dispute."
"Never received. VERY disappointed. Was going to be a gift. Claimed she mailed, but had lost trackin ... " (more)g receipt, then 5 days AFTER complaint was filed she discovered she hadn't mailed. Did return points at that time. Not exactly focused on priorities. "I'm so sorry" doesn't cut it at Christmas time."