"Received neutral feedback for requesting r ... " (more)efund for broken product shipped in thin wrap in an envelope. I offered photos of the damaged product in my request for refund and now asked to return it."
Dec 8th 2011, 4:21:45 AM PST (almost 13 years ago)
"We ensured the product was wrapped for shippi ... " (more)ng, but apologize that it arrived broken. We would like the product returned to us and we have refunded your credits. "
Dec 7th 2011, 3:35:58 PM PST (almost 13 years ago)