"Thanks for refunding my credits, even t ... " (more)hrough I know it wasn't entirely your fault. I know you would' of replaced it if you could of. Sorry he wasn't a football fan. Happy Thanksgiving."
"I am very sorry that has happened your cr ... " (more)edits have been refunded If i had a replacement you better believe i'd give you it. most likely it was the mail guys fault i am trully sorry mam."