"I am so sorry, I had no idea, I have mailed ... " (more) earrings before and they didn't cost any extra. I would like to send you something else to make up for that. "
"Thank you for the refund, I dont beleive you ... " (more)sent broken earrings but I do beleive the mail people were a little ruff with the envelope. sorry"
Nov 28th 2013, 6:39:00 PM PST (about 11 years ago)