"I am so sorry this happened. It must have broke ... " (more)in the mail. Don't worry about shippping it back. I wouldn't want you to have to spend any money on mailing a broken piece of jewelry. I refunded your credits and again I am so sorry!"
Nov 13th 2011, 4:58:09 PM PST (about 13 years ago)
"Hello, sorry. I mailed it on Tuesday the first o ... " (more)f November and then I had to go to work for a week where I live at my work and they don't have internet. Sorry for not being able to get back to you. I've refunded your credits. But I hope it arrives anyway. "