"I sincerely apologize for the long wait on thi ... " (more)s item. I had a family emergency and had to rush out of town. I am refunding your credits and will be shipping the item to you on Friday, simply for all your trouble in waiting. Hope you enjoy it."
"I sincerely apologize for the huge delay. I ha ... " (more)d a family emergency and had to rush out of town. I will be refunding your credits and also mailing the item to you on Friday, simply for all your waiting. Hope you enjoy it. "