"item never arrived.whyy? i waited to long and ... " (more)now can not ask for a refund and now i have lost 4,245 credits.not sure if i should go as far as to say that she stole from me but i will say darn it."
"I apologize for this, I've no idea why ... " (more)you never received it, I sent it out with another shipment. I'd be happy to send you another pick that I have of your choosing if you would like."