"Sorry again for the delay! It would normally not taken so long but I did inform all the winners of ... " (more)our family emergency. I appreciate everyone's patience."
"RUDE, HEARTLESS LISTIAN! I had a family member in a crash & is STILL in intensive care! I expla ... " (more)ined the delay & refunded their credits in full with my deepest apologies, yet they felt the need to leave negative feedback. (my fans know that I would've STILL sent the item at MY expense!)"