"buyer stated she never recieved her item, but she wanted a refund only 5 days after auction which s ... " (more)he knew i send out the dollowing day!! she didnt even try to wait!!! then she wouldn't respond to tell me if she had recieved her item!!! so now i'm out..the lipgloss, packaging cost, shipping, time, and gas!!! now she had my lipgloss and her credits!!! so yeah my loss, was really really her gain!!"