"I am so sorry this happened. It must have broke in the mail. Don't worry about shippping it bac ... " (more)k. I wouldn't want you to have to spend any money on mailing a broken piece of jewelry. I refunded your credits and again I am so sorry!"
"Hello, sorry. I mailed it on Tuesday the first of November and then I had to go to work for a week ... " (more)where I live at my work and they don't have internet. Sorry for not being able to get back to you. I've refunded your credits. But I hope it arrives anyway. "
"Thank you! I absolutely love them! I'm saving them to share with my mom, sister and for my new ... " (more)tablet I plan on getting sometime next month. ^_^"