"I didn't send an empty envelope, I sent you a silver plated emerald ring. Actually, I sent you ... " (more)two rings, as you claimed you hadn't received the first one. Lucky for you I never leave negative feedback."
"Arrived in flimsy envelope, box & item do not match, necklace is worn out, broken, and not Avon ... " (more). Maybe jewelry is not your thing, if it is, need to learn basic Listia etiquette."