"I'm sorry about how things turned ou ... " (more)t. Probably 8 out of the last 10 things I've won on Listia weren't sent or were sent extremely late. Sorry if I jumped down your throat any...."
"Spotter was very nice and I am disappointed I ... " (more)could not make good on a win for that I am sorry. I had a tragic death in the family that distracted me from doing item. I apologize for the inconvenience"